Retention Intelligence for Early-Stage SaaS

Know who's leaving
before they decide

Vitalio monitors behavioral signals, usage drift, and engagement decay across your entire customer base — then tells you exactly which accounts need attention and why.

Get Early Access See How It Works
34days
avg early warning before cancel
$1.2K
avg revenue saved per intervention
87%
of at-risk accounts flagged early
Login frequency dropped 64% across 3 power users — Risk Score 89
Feature adoption stalled — no new modules activated in 45 days — Risk Score 52
2 new power users onboarded — API usage up 22% — Health Score 94
API call volume dropped 80% week-over-week — Risk Score 77
Seat count reduced by 3 — usage shifting away from core workflows — Risk Score 61
Team requesting enterprise features — expansion signal detected — Health Score 88
Primary champion contact went dark — no successor identified — Risk Score 95
Support ticket volume up 3× — sentiment trending negative — Risk Score 48
Login frequency dropped 64% across 3 power users — Risk Score 89
Feature adoption stalled — no new modules activated in 45 days — Risk Score 52
2 new power users onboarded — API usage up 22% — Health Score 94
API call volume dropped 80% week-over-week — Risk Score 77
Seat count reduced by 3 — usage shifting away from core workflows — Risk Score 61
Team requesting enterprise features — expansion signal detected — Health Score 88
Primary champion contact went dark — no successor identified — Risk Score 95
Support ticket volume up 3× — sentiment trending negative — Risk Score 48
Situation Room

Intelligence, not
notifications

At this stage every cancellation hurts. Vitalio tells you the exact behavioral sequence that predicted it — weeks before it happens.

Live Feed
Priority accounts right now
Live
6 accounts flagged
Seed · 40 customers $420/mo
No logins in 22 days — trial conversion at risk
91
1m ago
Growing · 110 customers $780/mo
Admin churned — no new owner assigned, renewal in 12d
87
4m ago
Seed · 55 customers $350/mo
Core workflow not adopted — stuck at onboarding step 2
58
9m ago
Growing · 90 customers $610/mo
Support tickets up 4× — negative sentiment trending
63
21m ago
Seed · 35 customers $290/mo
Invited 2 teammates — seat expansion signal detected
92
14m ago
Growing · 130 customers $860/mo
Requested upgrade to annual plan — strong intent signal
96
35m ago
At Risk Today
$847k
ARR flagged for intervention
Signal Weights
What we track
Login frequency
82
Feature adoption
67
Support sentiment
54
Seat changes
40
API usage
31
Intelligence Layer
Composite signals, not single metrics
Every customer account generates hundreds of behavioral signals daily. Vitalio's intelligence layer combines usage patterns, engagement sequences, support interactions, and relationship changes into a single, actionable risk score — calibrated against 14M historical churn events.
Process

Four moves.
Zero surprises.

1
Connect your stack
Native integrations with your CRM, product analytics, support tools, and billing data. Live in under 10 minutes. No engineers required.
2
Model calibrates
Vitalio learns your specific churn patterns from historical data, applying composite signal scoring against 14M benchmarked events.
3
Signals surface
Your situation room updates continuously. Risk scores, behavioral sequences, and interventions appear before decay becomes visible.
4
Your team acts
Route alerts to Slack, email, or CRM tasks. Each at-risk account gets a ranked playbook — not just a score, but exactly what to do next.
Capabilities

Everything you need to
stop losing quietly

Core Signal
Predictive Risk Scoring
40+ behavioral signals combined into one score — login cadence, feature depth, support sentiment, seat changes. Updated continuously, calibrated to your data.
40+
signals tracked per account
Detection
Behavioral Sequence Detection
Identifies the exact pattern of events that historically preceded churn in your customer base — not generic heuristics, your data.
Relationships
Champion Tracking
Monitor key contacts inside accounts. Get alerted when champions go dark, leave, or are replaced — before renewal pressure builds.
Action
Intervention Playbooks
Every at-risk account gets a ranked action plan — sequenced steps built from what actually worked across similar accounts.
87%
of flagged accounts saved with playbook
Revenue
Revenue Impact Modeling
See the revenue exposure behind each risk signal so you prioritize effort where it protects the most revenue — not just the loudest account.
Growth
Expansion Signal Detection
Vitalio surfaces accounts showing growth intent — new power users, feature requests, team invites — before competitors make their pitch.
Comparison

Why not the
others?

Capability Vitalio Churnkey ChurnAssassin Gainsight
Predictive model on your data ✓ Yes, adaptive Partial ✓ ✓ Complex setup
Setup time Under 30 min 1–2 hours Days Weeks–months
Intervention playbooks ✓ Auto-generated ✗ ✗ Manual only
Champion / contact tracking ✓ ✗ ✗ ✓
Expansion signal detection ✓ ✗ ✗ Add-on
Cancellation flow (offboarding) Via integrations ✓ Core feature ✗ Add-on
Price From $299/mo From $167/mo From $99/mo $40k+/yr
Signal

Teams who stopped
losing quietly

"
I was skeptical about another health scoring tool. Vitalio actually shows you the behavioral sequence, not just a number. That changed how our whole team thinks about at-risk accounts.
JP
Jana Petrov
CPO · PLG SaaS, 200+ accounts
From the founder

Founder, Vitalio
Built this after losing customers I could have saved
Pricing

Simple. Flat. No surprises.

Flat monthly fee — no per-customer charges, no seat limits, no usage caps. Half the price of Churnkey. Built for founders, not enterprise CS teams.

Free
$0
forever · up to 25 accounts
Start monitoring before you commit. No card required, no time limit.
  • Up to 25 accounts monitored
  • Predictive risk scoring
  • Email alerts on high-risk accounts
  • 7-day signal history
  • 1 integration (Stripe or HubSpot)
Start Free
Most Popular
Starter
$149
per month · up to 200 accounts
Everything an early-stage founder needs to stop churn before it happens.
  • Up to 200 accounts monitored
  • Full behavioral signal detection
  • Slack + email alerts
  • 90-day signal history
  • Intervention playbooks
  • All integrations included
  • 14-day free trial · no card needed
Start Free Trial
Growth
$249
per month · unlimited accounts
For growing teams ready for deeper signals and expansion intelligence.
  • Unlimited accounts monitored
  • Champion & contact tracking
  • Expansion signal detection
  • Revenue impact modeling
  • Full signal history
  • Priority support
  • Custom playbooks
Get Started
Early Access

Every canceled subscription
was already showing signals

Built for early-stage founders who are tired of finding out too late. Set up in 10 minutes.

No credit card. 14-day free trial. Cancel anytime.
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